Sequential Autoresponders: The Easy Way to Follow-Up With Prospects

Email Marketing is one of the best ways to stay in front of your prospects and clients – exactlyAutoPilot Your Income Word Cloud like I’m doing in a series of emails I created for the Women’s Economic Ventures (WEV) classes I speak to. But it’s important to find ways to put a system like this on auto-pilot, and today I’m going to share 3 tips you can use to do just that.

  1. Use a sequential autoresponder. I’m not writing a new email every day; that’s part of what is on auto-pilot. I created a unique sign-up form for the WEV class, and once you complete that form, one message in this email series is automatically sent to you daily. If you’ve ever set a vacation message in your email program [something like ‘I’m out of the office until —‘], you’ve used an autoresponder. An autoresponder automatically generates a set response to all messages sent to a particular e-mail address. A sequential autoresponder allows you to send a series of messages at intervals you control.
  2. Use material you have already created. There is no shame in re-using good content. Remember – it’s new to your prospect. In my case, I looked for blog posts I had already written, as well as checklists I use with my clients; I even pulled content from a program generally only available to my paid subscribers.  The question I asked was simply “Would this info be useful to a WEV student?”
  3. Create multiple sequential autoresponders to deliver different types of information. Here’s where using sequential autoresponders can really amp up your marketing and keep your prospects engaged. If you ran an exercise studio, for instance, you might create three separate educational sequential autoresponders for back exercises, pregnancy exercises, and strength training. Each of these topics would appeal to a different type of prospect, giving you a much better chance that you will collect more email addresses than if you created one sequential autoresponder on a more general topic. Or you could set up one series of emails to educate new clients, and another series of emails to promote a new product. 

Not all email service providers [ESPs] offer sequential autoresponders. My favorite (& the one I use) is AWeber *, which provides robust sequential autoresponder (AR) features at an economical price, and excellent (real person) telephone and email support. It also allows you to automatically pull your blog posts into your newsletter – no cutting and pasting!  [I discuss automating your newsletters here.] Additional features also make it a great choice if you want to make money directly from email marketing. 30 day trial (with no restrictions) for $1.

Constant Contact * is another popular ESP. It used to limit you to only one active autoresponder, but that has recently changed. For an additional price, you can add ‘Event Spot’, which will allow you to create an event and register attendees/collect payments for your events. No ability to automatically have your blog posts become part of your newsletter, which is a huge drawback, in my opinion. Constant Contact offers a free trial, but you can only test it with 10 email addresses, which is not very useful. Many businesses who start here grow out of it fairly quickly, and then have to spend time & energy moving to a new ESP.

Constant Contact is, however, very easy to use, and may be a good choice if your email marketing needs are unlikely to change for several years, and you only plan on sending out newsletters and/or registering people for events.  This is an area where I can help you cut through hours of indecision and understand which ESP (of the many out there) would be your best choice – and help you brainstorm concrete ideas on how email marketing can make you money.

Call me at 805-616-2466 if you’d like to schedule a phone consultation to determine which ESP would help best grow your business.

*Disclosure: I earn an affiliate commission when you purchase through my links. Your cost is not affected. I appreciate you using them, but if you prefer not to, just use your search engine. I have used these products, and recommend them because I think they are excellent products. 

They Come They See They Leave: How to improve your bounce rate

In last week’s blog, I promised you a second eye-opening real example that answers the question “How easy is it to do business with you?” – and how to take that information to improve your business. One of the ways you can measure that is your bounce rate. In this case, the bounce rate on your sign-up box.

Why is your bounce rate important?

Trampoline as metaphor for bounce rate
Your bounce rate is a measure of how many people are interested enough to come to your webpage or blog, but then leave because you don’t clearly explain how you can help them. [Okay – some percentage would leave anyway, but your bounce rate is an indicator of how easy you make it for them to understand what you offer]. The example below from the telesummit is a text-book case; people knew they wanted the free gift offered, but then changed their mind.

Here’s how we measured bounce rate:

We installed a free WordPress plug-in called Pretty Link Lite, then used Pretty Link to create a customized free gift link for each of our telesummit presenters. Every time someone clicked to download a free gift, Pretty Link kept track of it. [In most cases, the link took the clicker to a sign-up form on the presenter’s website.] We sent the click statistics to each of our presenters.  Here’s the response we got from a presenter:

If I’m reading this correctly, according to your figures 99 new people opted in for the free gift (99 new names for the data base). I use MailChimp and they send me a separate email every time someone opts in along with their name & email address. I only have 22 of those during the telesummit. What might that mean?

And here’s my response:

99 is the number of unique hits on your free gift link on the telesummit website. That would take them to your sign-up page. If only 22 completed the sign-up on your page, you have about a 75% bounce rate, so you might want to look at the description of your free gift & how clearly it communicates the benefit of what someone would get by giving you their name & email.
Also, not sure if you have a double opt-in with MailChimp, but, if so, some people never click the confirmation email to be added to your list.

The take-away here is to measure your bounce rate. If it’s not as low as it could be, look at the description of your free gift & how clearly it communicates the benefit of what someone would get by giving you their name & email. If you were a stranger seeing it for the first-time, would you give your name and email? Make changes to your copy and offer, and see if you can improve your bounce rate. Remember, your mailing list can be an important money-maker for you, and it’s important to be sure you collect as many email addresses as you can. Of course, this assumes you have a way of collecting emails on your website or blog- I worked with a client last week who was missing this key piece and losing out of a lot of sales.

There are other ways to check the bounce rate of your sign up forms. If you use AWeber, for instance, they keep statistics of the conversion rate of your sign up forms (# displays/#submissions). You can think of your conversion rate as the opposite (inverse for the math majors out there) of your bounce rate, i.e. a higher conversion rate is better.

Remember, measuring your bounce rate is the first step to improving your cash flow – because getting more of the right people on your mailing list means your offers reach more people.

If you found value in this, it would mean a lot to me if you shared it with your LinkedIn contacts!